Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@example.com.
A. We ship from our partnered warehouses and factories primarily in the US, but also Eastern Europe and Asia. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing. The majority of our products are manufactured in the US.
Q. How long will it take for my items to arrive?
A. It will usually take 4-7 days for items shipped domestically and 4-10 business days for all orders to arrive from international warehouses. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. In the continental US, shipping is generally free for most products. International shipping is currently not free.
Q. Where is you company located?
A. We are located in sunny California, supply warehouses in the USA and high-quality vendor contacts around the world.
Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to firstname.lastname@example.org. We can also be reached by phone during normal business hours. All of our contact information is listed clearly on the Contact page.
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and more as well as Paypal, Apple Pay, Amazon Pay and Google Pay.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. All incoming credit card numbers are encrypted with each transaction.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
Q. What is Evilkind®?
A. Evilkind® is a retail brand and content producer focused on the betterment of your body, mind and soul.
Q. Why the word 'evil' in the name? Is Evilkind® evil?
Evilkind® is absolutely not evil. We are a provocative brand, with an intensely provocative name looking to draw attention to ourselves, make waves, make people think, make people laugh and supply the world with QUALITY retail products, media, and entertainment.