Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at firstname.lastname@example.org.
A. We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.
Q. How long will it take for my items to arrive?
A. It will usually take 4-7 days for items shipped domestically and 7-30 business days for all orders to arrive from international warehouses. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes, shipping is Free Worldwide on most items. On some items, we charge standard shipping and handling costs based on weight or the item and the size of the package.
Q. Where is you company located?
A. We have an office in sunny California, supply warehouses in the USA and high-quality vendor contacts in China.
Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to email@example.com. We can also be reached via FB messenger or our contact form housed on our website or by phone during normal business hours. All of our contact information is listed clearly on the Contact page.
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and more as well as Paypal, Apple Pay, Amazon Pay and Google Pay.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. All incoming credit card numbers are encrypted with each transaction.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
Q. What is Evilkind®?
A. Evilkind® is a an entertainment production company, retail brand and retail outlet focused on the betterment of your body, mind and soul.
Q. Why the word 'evil' in the name? Is Evilkind® evil?
Evilkind® is absolutely not evil. We are a provocative brand, with an intensely provocative name looking to draw attention to ourselves, make waves, make people think, make laugh and supply the world with QUALITY retail products, media and entertainment.
We have even produced a feature length, two-hour independent film for your viewing entertainment called, LIFE. It is a dark comedy currently available on our website 100% free. It has been characterized as a well-acted, well-directed, a 'little' film with a lot of soul and a film on the more cerebral side.
We are also a progressive and change for the better type of organization with big dreams and ambitions that center around creating a profoundly less evil world by starting with individuals. Wherever you are, wherever you came from or whatever you may stand for, please understand that if you walk with in the light, we are right there with you.
"Have nothing to do with the unfruitful works of darkness, but instead...expose it."